International Journal of Administration and Education
International Journal of Administration and Education, with registered number ISSN 3046-7632 (Online), is a peer-reviewed journal that publishes research and original points of view on education, such as school leadership and management, financial administration and resource management, educational facilities and infrastructure , curriculum development, program evaluation and assessment, implementation and management of guidance and counseling, and integration of technology in the teaching and learning process. IJAE is published by the publisher ASHA Publishing makes a significant contribution to bringing knowledge sharing from around the world. This includes large research projects located in schools, higher education institutions and non-governmental organizations.
The Effectiveness of the Implementation of Practicum on Office Technology Learning
The rapid development of technology requires vocational schools to produce graduates with strong office technology competencies. This study aims to determine the effectiveness of practicum implementation in Office Technology learning for grade XI students of MPLB 1 SMK Negeri 1 Gowa. A qualitative descriptive approach was employed, with data collected through observation, interviews, and documentation. The analysis focused on five indicators: improving understanding, creating deeper impacts, better knowledge retention, breaking the monotony of memorization, and increasing confidence. The results reveal that practicum activities effectively improve students’ understanding of office technology concepts, strengthen their ability to apply knowledge in real contexts, and enhance confidence in performing administrative tasks. Students were also found to retain knowledge longer when learning through hands-on experience compared to theoretical instruction alone. These findings align with Kolb’s experiential learning theory, emphasizing that learning occurs through direct experience and reflection. The study highlights that limited laboratory facilities remain a challenge but can be addressed through creative scheduling and peer collaboration. The novelty of this research lies in its focus on evaluating practicum effectiveness from students’ direct learning experiences rather than conventional learning outcomes. The findings reinforce the importance of integrating practice-based approaches into the vocational curriculum to improve office technology competencies and workplace readiness.
Copyright (c) 2025 International Journal of Administration and Education (IJAE)
The Influence of the Work Environment on Employee Work Discipline at the Central Statistics Agency Office, Gowa Regency
Human resources are essential to the success of an organization and play a vital role in any agency or institution. "Human resources" is a term used to refer to the workforce or people within an organization. Every organization or institution certainly requires quality human resources and includes aspects such as having expertise, skills, knowledge, and high discipline, which are important foundations in maintaining smooth operations and the success of an organization or institution. This study discusses the influence of the work environment on employee work discipline at the Gowa Regency Central Statistics Agency Office. This study is a quantitative study to identify cause and effect. The sample in this study was 32 people with the probability sampling technique with the simple random sampling method. Data collection techniques were carried out through observation, questionnaires, interviews, and documentation. Data analysis techniques used were descriptive data analysis and inferential statistical analysis. The results of the study indicate that the work environment is in the "Very Good" category with 6 indicators in it: smoothness, security, safety, cleanliness, comfort, and adequate facilities. Meanwhile, work discipline is categorized as "Very Good," with five indicators: attendance rate, work procedures, obedience to superiors, work awareness, and responsibility. Based on the results of a simple linear regression analysis, it was concluded that there is a positive and significant influence between the work environment and employee work discipline at the Gowa Regency Central Statistics Agency Office.
Work Stress in Employees in the Field of Apparatus Performance and Awards at the Regional Civil Service Agency of South Sulawesi Province
This study aims to determine Work Stress in Employees in the Field of Apparatus Performance and Awards at the Regional Civil Service Agency of South Sulawesi Province. The approach and type of research used are qualitative research approaches and types of descriptive research, using data collection techniques that are carried out using observation, interview, and documentation methods. The data analysis techniques carried out are data condensation, data presentation, and conclusion drawn. The results of the study show that work stress in Employees in the Apparatus Performance and Awards Division at the Regional Civil Service Agency of South Sulawesi Province exists because there are tasks that cannot be predicted in number and there are obstacles in their completion, there are also employees who increase working hours, in addition to the lack of adequate facilities such as computers, printers and slow internet connections so that it can hinder the work of employees and there are also employees who Given responsibilities outside their field so that it can cause work stress for employees. In personal factors, one of which includes family problems, employees who must divide between work and family responsibilities which cause concentration disorders and difficult time management because they have to divide work and responsibilities for their families.
Evaluation of Regional Policy Capacity in Improving Access and Quality of Education: Comparative Analysis of Region in Southwest Papua Province
This study examines regional policy capacity variations and their impact on educational access and quality across five districts in Papua Barat Daya Province, Indonesia. Using a cross-sectional comparative design, data were collected from 150 key informants through structured surveys and secondary sources from 2020 to 2024. Policy capacity was measured using a composite index comprising five dimensions: institutional, human resource, financial, technological, and coordination capacities. Educational outcomes were assessed through school participation rates, teacher-student ratios, infrastructure availability, national examination scores, literacy rates, and dropout rates. Principal component analysis validated the composite index construction, while multiple regression analysis examined predictive relationships between capacity dimensions and educational outcomes. Results reveal significant inter-district variations in policy capacity, ranging from 78.2 in Sorong Regency to 58.6 in Tambrauw Regency. Strong correlations (r = 0.791-0.879, p < 0.01) were found between policy capacity and educational indicators, with institutional capacity emerging as the strongest predictor across all regression models (R² = 0.742-0.785). The findings demonstrate that administrative capacity serves as a fundamental determinant of educational performance in decentralized systems. The study recommends differentiated capacity-building strategies, with intensive support for underperforming regions and leveraging successful models from high-performing districts. These results contribute to understanding decentralized governance effectiveness and provide evidence-based recommendations for improving educational equity in Indonesia's remote provinces.
Transformational and Nurturing Leadership Practices in Building Human Resource Capacity in Schools
This study explores the role of educational leadership in enhancing human resource capacity within schools through a qualitative, exploratory design. Drawing on semi-structured interviews with school leaders and senior teachers from both high-performing and underperforming secondary schools, the research investigates how leadership practices influence teacher motivation, professional development, and organizational resilience. Thematic analysis revealed four key themes: the impact of transformational leadership on teacher engagement, the significance of nurturing leadership in promoting staff well-being, the contextual factors that mediate leadership effectiveness, and the influence of gender on leadership perception and experience. Findings indicate that effective leadership in education is deeply relational and context-sensitive. Transformational and nurturing leadership practices were found to foster trust, collaboration, and professional satisfaction, particularly in challenging school environments. Moreover, gender dynamics shaped how leadership styles were enacted and received, revealing underlying cultural expectations that influence leadership efficacy. These insights underscore the importance of human-centered and context-aware leadership development programs that emphasize emotional intelligence, inclusivity, and adaptability. The study contributes to the broader discourse on educational improvement by framing human resource capacity as a product of thoughtful, responsive, and inclusive school leadership.
Employee Work Discipline at PT. Pegadaian (Persero) Makassar Branch
This study aims to analyze employee work discipline at PT Pegadaian (Persero) Makassar Branch by identifying the forms of discipline demonstrated, as well as the supporting and inhibiting factors. A qualitative descriptive approach was used, with data collected through interviews, observation, and documentation. The informants included the head of the Warehouse Management Subdivision and General Subdivision staff. The data were analyzed using descriptive analysis and validated through source and technique triangulation to ensure credibility. The findings reveal that employee work discipline is reflected in five key indicators: attendance, responsibility, attitude, compliance with norms, and collateral management. While employees demonstrate good responsibility and positive attitudes in communication and teamwork, several problems remain. Attendance irregularities, such as tardiness and unauthorized absences, are still common. Norm compliance is inconsistent across units, although collateral management procedures are generally well executed. Supporting factors identified include rewards, employee compliance, skills, insight, and challenges provided by management. Conversely, discipline is hindered by environmental influences, indifference to leadership authority, and lack of assertiveness from supervisors. These factors contribute to disciplinary lapses and suggest areas for managerial improvement. This research contributes to the understanding of employee discipline in state-owned enterprises and highlights the need for targeted interventions to improve supervision and internal motivation. The study recommends structured enforcement of rules, stronger leadership assertiveness, and ongoing performance-based rewards to enhance employee discipline at PT Pegadaian.
Education, Regulation, and Public Administration
This article explores the intricate relationships among education, regulation, and public administration, highlighting how these three domains collectively shape the effectiveness of governance and societal development. Using a qualitative-descriptive approach, the study draws upon relevant global literature and case examples to examine the regulatory frameworks that govern education and their influence on public administration outcomes. The findings emphasize that educational policy reform, when aligned with public service goals and robust administrative frameworks, can enhance efficiency, equity, and quality in public service delivery. Furthermore, the article underscores the importance of continuous training and development for public administrators to ensure policy responsiveness in a rapidly globalizing world. Theoretical contributions include a deeper understanding of transnational policy diffusion and its local adaptation in public administration, while practical implications point toward the need for integrated governance models that connect educational standards with regulatory effectiveness. This article contributes to the ongoing discourse on how interdisciplinary policy frameworks can address modern governance challenges in both developed and developing nations.
Copyright (c) 2024 International Journal of Administration and Education (IJAE)
A Literature Review on Smart Apps Creator-Based Teacher Performance Management Model for Strengthening Supervision in Elementary Schools
This study reviews a teacher performance management development model leveraging the Smart Apps Creator application to enhance supervision effectiveness in elementary schools. In the current digital era, school supervision must adapt to innovative technologies to ensure quality foundational learning. The Smart Apps Creator offers a platform for real-time feedback, improved communication between teachers and supervisors, and increased accountability. This model emphasizes collaborative engagement, comprehensive user training, and equitable access to digital resources. By digitizing performance appraisals, feedback systems, and professional development tools, the platform encourages continuous improvement in teaching quality. Nevertheless, challenges remain, including limited digital literacy among educators, inadequate infrastructure in under-resourced schools, and resistance to shifting from traditional supervision practices. To overcome these barriers, the study advocates for structured implementation supported by training, policy alignment, and inclusive planning. It also recommends a mixed-methods research design and longitudinal evaluation to measure the model's impact on both teacher development and student learning outcomes. Findings from this review are expected to guide policymakers, school leaders, and educational stakeholders in integrating technology into supervision strategies that are sustainable, inclusive, and adaptable to diverse school contexts.
Optimization of Occupational Safety and Health Management at PT Aplikanusa Lintasarta Makassar
Implementing safety and health management in the work environment is always necessary and should be a priority in every company. Occupational safety and health management ensures the well-being and protection of every worker in the workplace. In supporting productivity and achieving common goals, optimal K3 management optimization is needed. This study aims to examine the optimization of occupational safety and health management in the work environment of PT Aplikanusa Lintasarta Makassar. This research is qualitative. Data collection methods such as observation, interviews, and documentation are used to achieve the research objectives. The research participants consisted of five employees of PT Aplikanusa Lintasarta Makassar. The study results show that the management of occupational safety and health in the work environment of PT Aplikanusa Lintasarta Makassar is optimal, as evidenced by "optimal" occupational safety indicators. It can be seen from the completeness of work tools, work safety, employee compliance with the rules, safety, welfare standards, and company rules. Occupational health has been well implemented by the company and directly impacts employee performance; employees become more productive with health and employment insurance. An office environment improves occupational health by providing employees with a comfortable and healthy workspace. The company designs the room according to employees' work needs by creating an open office space for the comfort of employees while working. Office ergonomics is also good, as seen from the availability of room facilities that meet employees' productivity needs. As well as the arrangement of minimalist office furniture following open workspaces.
Strategy to Improve the Quality of Employee Performance in Greater Makassar Parking Area Companies
This study aims to determine the strategy to improve employee performance in the Greater Makassar Parking Regional Company. This research is qualitative descriptive; therefore, to achieve the research objectives, data collection techniques were used, namely observation/observation, interviews, and documentation with three informants, namely the Head of the General Section, the Head of the Finance Section, and the Head of the Management Section. The results of this study show that the strengths that can be used to improve employee performance are Human Resources (HR) which includes employee characteristics such as loyalty or loyalty in work so that they can know the duties of each employee, employee integrity, and innovations carried out by employees to continue to issue innovative ideas. Weaknesses in improving employee performance are age factors that will affect the performance of technology and coordination with related stakeholders, and there can be miscommunication between fellow employees, including in the cashier/finance department, who usually have different views and wills. The opportunity to improve employee performance is a reward. The intended reward or award is to give greetings to employees, such as enthusiasm and motivation for work. Other rewards or awards are in the form of promotions from contract employees to permanent employees, accompanied by operational costs, and there is no threat to the improvement of employee work at the Makassar City Parking Regional Company.
The Influence of Learning Discipline on the Learning Achievement of Class X Students of Office Management and Business Services
Learning discipline is an attitude of obedience and obedience to the values that are believed in, including doing certain work that is his responsibility to adapt and gain changes in insight and behavior from his disciplinary experience. This study aims to find out the description of the learning discipline of class X students of the MPLB Department of SMK Negeri 4 Makassar and the influence of learning discipline on the learning achievement of students in class X of the MPLB Department of SMK Negeri 4 Makassar. The purpose is to find out the description and influence of learning discipline on the learning achievement of Class X students of the MPLB Department of SMK Negeri 4 Makassar. This type of research is quantitative. This research was carried out at SMK Negeri 4 Makassar. This research was conducted from April to May 2024. The sample used was 63 people. Data collection techniques are in the form of observations, questionnaires, and documentation. Data analysis techniques are in the form of validity tests, reliability tests, normality tests, descriptive analysis, T (partial) tests, and simple linear regression analysis. The results of the study showed that the indicators used for each of these variables showed where the picture of learning discipline was in the very good category. Based on the T test, it was concluded that there was a significant influence of learning discipline on the learning achievement of class X students of the MPLB Department of SMK Negeri 4 Makassar was declared accepted. This research can be used to improve learning achievement from the aspect of resources.
Exploring the Impact of Digital Technology on Indigenous Language Teaching and learning: A case study of the Igbo language
The rapid advancement of digital technology has opened new opportunities for the teaching and learning of indigenous languages, including the Igbo language. This study used a qualitative research approach, focusing on a literature review and document analysis to explore the impact of digital technology on Igbo language teaching and learning. It synthesized academic sources, reports, and case studies to understand how digital tools, such as mobile apps and online platforms, contributed to Igbo language preservation and revitalization. key themes identified and synthesized to highlight trends in the use of technology in Igbo language education. The research highlighted the role of technological innovations like iSabi Igbo+, Learn Igbo - EuroTalk, and NKENNE in enhancing the learning experience, making Igbo language education more accessible and engaging. The study revealed that digital tools offer flexible learning options, expand access to learning materials, and nurture greater cultural connection among younger generations. The study concluded with recommendations for policymakers, educators, and technology developers to focus on improving access to digital resources, enhancing teacher training, and promoting collaboration to ensure the sustainability and growth of the Igbo language in the digital era.
Inactive Archives Management at PT Pelabuhan Indonesia (Persero)
This study aims to determine the management of inactive archives in PT Pelabuhan Indonesia (Persero) Regional 4. The approach used is qualitative with a descriptive type of research. Data collection techniques include observation, interviews, and documentation, which are then analyzed through the stages of data collection, data condensation, data presentation, and conclusion drawn. The results of the study show that the management of inactive archives is optimal. The process of transferring archives is carried out in accordance with the 2022 Archive Transfer Procedure, including the identification of archives, the preparation of transfer minutes by the person in charge, and the transfer of archives from the processing unit to the person in charge of archives. Archival arrangement and storage are carried out by reconstruction, data processing, and physical archives, arrangement in boxes, and creation of inactive archive lists. The archive service uses the P-ERCENT (Pelindo Electronic Record Center) application, although it is not yet fully operational. The process of destroying archives refers to the 2022 Archive Depreciation Procedure, including the formation of an assessment team, identification and selection of archives, submission of a list of archives for destruction, as well as assessment and approval from ANRI for archives with a retention of 10 years and more. The destruction was carried out by the cooperative vendor and reported by the person in charge of the archives.
The Influence of E-office Utilization on the Realization of Paperless in the South Sulawesi Provincial General Election Supervisory Agency
This study aims to find out the overview of the use of e-office (SIPA), the description of the realization of paperless, and the influence of the use of e-office (SIPA) on the Paperless Embodiment. This study uses a quantitative approach with an associative type of research. In order to achieve the objectives of this research, data collection techniques were used including observation, questionnaires, and documentation. The population in this study is 52 employees with a total population of 48 employees with a sampling technique, namely using the Issac and Michael tables. The research data collected was then processed using descriptive and inferential statistical analysis to determine the Utilization of E-office (SIPA) for the Realization of Paperless in the South Sulawesi Provincial General Election Supervisory Agency. The results of the study show that the indicators used in each variable are concluded that the influence of the use of e-office (SIPA) is in the very good category and the realization of paperless is in the very good category. Based on the results of the product moment correlation analysis, the relationship between variables is very strong. Based on the results of a simple linear regression analysis, it was concluded that there was a significant unidirectional influence between the use of e-office (SIPA) on the realization of paperless in the South Sulawesi Provincial General Election Supervisory Agency.
Analysis of Attendance System for Discipline Enforcement of Bappeda Fakfak Employees
The employee attendance system is a data collection on employee attendance which is part of the reporting activity in an agency in helping to improve order and discipline in the work environment. In Bappeda Fakfak, it was found that the attendance system in this office uses manual attendance. Previously, the Bappeda Fakfak office implemented a fingerprint attendance system or fingerprint machine but it did not last long, because the fingerprint machine or fingerprint machine was damaged so it returned to using the manual attendance system. found several employees who were less disciplined, this was proven by the fact that there were still employees who did not arrive on time according to office hours, besides that there were employees who only left their attendance because there were sudden activities so they could not directly fill in the attendance. This study aims to enforce discipline of Bappeda Fakfak employees. This study is qualitative, therefore, to achieve the objectives of the study, data collection techniques were used, namely observation, interviews, in this study there were 5 informants, namely the secretary of Bappeda Fakfak, the Head of the general and personnel sub-section, and 3 Bappeda Fakfak employees. Based on the results of this study, it shows that the discipline of Bappeda Fakfak employees is in the category of "quite Good. It can be seen from the indicators 1) Time compliance includes coming to work on time, namely every ASN employee or honorary employee of Bappeda Fakfak comes to the office at 07.30 and goes home at 15.30, although there are still some who come less than the office hours. Effective use of time, namely every employee manages time in various activities so that their performance is maximized. Never not working, namely every employee never does not carry out tasks at all, based on the results of research and interviews that in every activity must involve all colleagues and superiors so that the activities carried out run smoothly. 2) Responsibilities include obeying all orders, namely every employee carries out all regulations or guidelines in Bappeda Fakfak, then work targets, namely every Bappeda Fakfak employee has a target for every job they do, they must complete their work according to the deadline that has been set, and making daily work reports, namely all employees in Bappeda Fakfak make daily reports to evaluate the performance of employees concerned with the work or activities carried out recorded or written in the daily report based on their duties and functions.
System, Presence, and Employee Discipline
The Influence of Office Facilities on Employee Performance at the Sumpang Binangae Sub-district Office, Barru Regency
Employee performance plays an important role in achieving agency goals, so this study is very important to identify factors that affect their performance. This study focuses on the impact of office facilities on employee performance at the Sumpang Binangae Village Office, Barru Regency. Using quantitative methodology, this study is descriptive. Permanent and non-permanent employees at the Sumpang Binangae Village Office, Barru Regency became the subjects of this study, with a total of fifty-two staff. Complete sampling was carried out, and data were collected through documentation, survey, and observation techniques. Data analysis was carried out using the SPSS 22 tool, including validity and reliability checks to validate the research findings. A descriptive and detailed data analysis approach was used to obtain results and draw conclusions from statistical analysis. This study found that workplace facilities significantly affect productivity. The coefficient of determination of 0.477 for R square indicates that office facilities contribute 47.7 percent to employee performance, while motivation and corporate culture contribute the remaining 52.3 percent. The results of the study indicate that the work environment has a major impact on productivity.
Dynamic Archives Management of the Administration Section at SMK YPLP PGRI 1 Makassar
One of the most important pieces of information for an organization is the recording of its activities, which is stored in the form of archives. Because archives play a crucial role, they must be managed effectively and adequately. This study aims to determine the Dynamic Archives Management and the inhibiting factors in the Dynamic Archives Management of the Administration Section at SMK YPLP PGRI 1 Makassar. The approach and type of research used are qualitative research and descriptive research, respectively. The informants include the Head of Administration, the Student Affairs Administration staff, and the archives teacher at SMK YPLP PGRI 1 Makassar. The data collection techniques used are observation, interview, and documentation methods. The data analysis techniques employed are data condensation, data presentation, and drawing conclusions. The results of this study indicate that all indicators used in the study of Dynamic Archives Management in the Administration Section at SMK YPLP PGRI 1 Makassar are classified as having a less exemplary implementation. The indicators in question, recording, and distribution, are still less than optimal. This can be seen from the management of incoming mail that does not follow the procedure. Storage is also less than optimal; this is because the storage space is still inadequate, as evidenced by the unsuitable storage area, the lack of cabinets, and the absence of filing cabinets, as well as the disorganized arrangement of folders. Maintenance is classified as less than good; this can be seen from the maintenance of archives, which is limited to cleaning them of dust. Depreciation is classified as less than good; this can be seen from the fact that depreciation regulations have not implemented depreciation.
The Influence of the Application of the Discussion Learning Method on Students' Learning Interest at SMK Negeri 1 Pangkep
Learning interests play a very important role in learning activities. When students have a high interest in the subject or topic being studied, students feel dominantly focused, engaged, and have a desire to learn well in learning activities. This research was carried out to evaluate the influence of the application of discussion learning methods on students' learning interests. To achieve this goal, data collection techniques are used through questionnaires, documentation, and interviews. The number of people taken as a sample in this study was 80 people using a simple random sampling technique. From the data collected, the results of the study were processed using descriptive analysis techniques and inferential analysis techniques to determine the influence of the application of discussion learning methods on students' learning interests. The results of the study showed that: (1) Grade XI students of Office Management and Business Services in carrying out discussion methods to increase students' interest in learning include the concentration of attention in learning, the presence of a feeling of pleasure, and the willingness to learn. (2) The correlation coefficient (r) was obtained which was 0.748% which means that the relationship between the discussion method and students' learning interests was 74.8%. Meanwhile, the determinant coefficient (r-square) was obtained 0.560 which means that the influence of discussion on students' learning ability was 56.0% while 44% of students' learning interest was influenced by other factors that were not explained in this study.
Effectiveness of Administrative Services at SMK Negeri 6 Makassar
The effectiveness of administrative services has the ability to provide efficient, responsive, and quality administrative services to all students in the school environment. This includes various aspects, such as student administration management, financial data management, new student admissions, school inventory management, and other administrative support. This study aims to determine the effectiveness of administrative services at SMK Negeri 6 Makassar. This research is qualitative. focusing on service procedures, service time, service costs, service products, facilities and infrastructure, and service officer competence. Based on the results of this study, it is shown that the effectiveness of administrative services at SMK Negeri 6 Makassar is categorized as Good. This can be seen from a number of factors or indicators that describe administrative services. Service procedures in schools are categorized as good because they have provided satisfactory services for students, as shown by effective communication between students and administrative staff, as well as the implementation of structured procedures, which are key factors in the success of the service. Service time is categorized as poor because students feel that despite efforts to improve service time efficiency, there are still various obstacles in implementation in the field. The main obstacles include the willingness of the principal's signature and the absence of service staff. Administrative service fees are categorized as good because the fees have been regulated according to school policy. Not all services are charged, school administration is categorized as good because the administration has tried to provide comprehensive and efficient services to meet various needs of students. Adequate facilities are categorized as good because they not only help in administrative services, but also support student learning as a whole, even though the facilities and infrastructure in the administration are quite good, there is a need for improvement and updating of equipment to further increase the effectiveness of administrative services and support student learning. The competence of Service Officers is categorized as good because they have technical and non-technical competence, service officers can carry out their duties more effectively and efficiently, and provide optimal service to students and all parties involved in the school.
The Influence of the Learning Environment on the Learning Achievement of Students of SMK Negeri 1 Wajo
Learning achievement is the outcome achieved by students consisting of knowledge, skills and attitudes as a result of experience and education received individually. Success can be achieved through the learning activities carried out. Learning achievement is the level of success in learning, it is one way to measure how well students participate in education in school. Learning and the environment are two things that cannot be separated from each other, the learning environment is the place where learning takes place and externally affects the continuity of activities. This study discusses how the learning environment affects the learning outcomes of SMK Negeri 1 Wajo students. This research is quantitative showing cause and effect. The sample in this study is 90 samples with a simple random sampling technique. Data collection techniques are carried out using questionnaires, observations and documentation. The data analysis techniques used are descriptive data analysis and inferential statistical analysis. The results of the study show that the learning environment in the teaching and learning process of SMK Negeri 1 Wajo is in the "Good" category with 3 indicators in it, namely the school environment, family environment and community environment. Meanwhile, student achievement is in the "adequate" category based on indicators, namely the average student report card score. Based on the results of the product moment correlation test, the relationship between variables and the level of strong relationship
Analysis of the Management of Incoming Letters at the South Sulawesi Provincial Health Office
This study aims to find out the analysis of the management of incoming mail at the South Sulawesi Provincial Health Office. This research is qualitative, using data collection techniques through observation, interviews and documentation. The research informants were 3 employees of the South Sulawesi Provincial Health Office. The results of this study show that the management of incoming letters at the South Sulawesi Provincial Health Office is running "well". Judging from the aspect of receiving letters, namely receiving letters is done manually by paying attention to the purpose of the sender, sorting to distinguish between personal and official letters, checking that the letters are correct and not damaged, and ensuring that the letters are well received by the relevant fields. The aspect of directing incoming letters, namely directing incoming letters, is carried out by including a disposition sheet that records the instructions of the leadership After being received in the administration section, the letter is put into the agenda book and sent to the head of the agency. Original mail can be sent or distributed. In the case of recording incoming mail, incoming mail is recorded in a notebook and the officer uses an agenda stamp as proof that the letter has been recorded. The storage aspect includes storing incoming mail manually, i.e. it is physically stored in the mail. To do this, a folder is used to store the letter in the refrigerator. From the aspect of submission, the incoming letter is submitted to the relevant parties based on the disposition of the leadership by including two introductory sheets that must be paraphrased as a receipt.
Implementation of the Transformational Leadership Style of the Head of Apparatus Performance and Awards at the Regional Civil Service Agency of South Sulawesi Province
This study aims to determine the Application of Transformational Leadership Style of the Head of Apparatus Performance and Awards in the Regional Civil Service Agency of South Sulawesi Province. The approach and type of research used are qualitative approaches and descriptive research types, while the informants in this study are the Sub-Coordinator of each Apparatus Performance and Awards Division and employees of the Apparatus Performance and Awards Division at the Regional Civil Service Agency of South Sulawesi Province. The data collection techniques carried out are using observation, interview, and documentation methods. The data analysis techniques used are data condensation, data presentation, and conclusion drawn. The results of this study show that all indicators used in the research on the Implementation of Transformational Leadership Style of the Head of Apparatus Performance and Awards at the Regional Civil Service Agency of South Sulawesi Province are classified as good. The indicators in question are Ideal Influence which is classified in the good category which is supported by always respectful behavior, more concerned with work than personal affairs, and communicating well in terms of making decisions. Inspirational Motivation is classified as a good category which is supported by consistent behavior in providing motivation, in conveying something achieved enthusiastically, an effective vision, and in building good cooperation with employees. Intellectual Stimulation is classified as a good category which is supported by the behavior of developing ideas from employees, providing solutions to problems, and encouraging employees to be creative and innovative. Paying Attention to Individuals is classified as good because of their behavior in giving advice, implementing a personal approach, listening to every suggestion or problem of subordinates well, and paying attention to the needs of employees
The Influence of Physical Work Environment on Employee Performance of PT United Tractors Tbk Makassar Branch
Without a good physical work environment, employees will not be able to carry out their duties properly according to the demands of the company. Not only does it have an impact on employee performance directly but it can also contribute to the overall success of the company. Investing in improving the physical work environment can yield significant results in terms of productivity, employee satisfaction, and company success. The type of research used is quantitative descriptive research. The indicators of the physical work environment include lighting, air temperature, noise, use of color and movement space. The employee performance indicators include quality, quantity, and punctuality. The sample in this study was 50 people. The data collection techniques used are observation, questionnaire and documentation. The data obtained was processed using the SPSS 26 application which consisted of validity tests, reliability tests, data analysis techniques used were descriptive statistical tests, data normality tests, product moment correlation analysis, and simple linear regression analysis. Based on the results of a simple linear regression analysis, it can be concluded that the physical work environment variable has a positive and significant effect on the performance variable of employees of PT United Tractors Tbk Makassar Branch even though the contribution has not reached a very high level. This is reviewed from the significant value between the two variables, namely variable X (physical work environment) and variable Y (employee performance).
The Influence of Archive Management on the Work Efficiency of Attendants
Work efficiency is the most important factor to achieve organizational goals. Work efficiency will be created if employees can meet the demands of their work so that work results will be better. The purpose of this study is to determine the influence of archive management on the work efficiency of employees at the Soppeng Regency Population and Civil Registration Office. This research is classified as a descriptive research with a quantitative approach. The sample in this study amounted to 49 employees of the Soppeng Regency Population and Civil Registration Office with census techniques. In this study, data collection was used observations, questionnaires, interviews, and documentation. Meanwhile, the data analysis technique in this study uses descriptive analysis and inferential statistical analysis. The results of the study explain that the archive management variable is in the very good category, while the employee work efficiency variable is in the very good category. Based on the correlation test of the two variables, namely archive management, it is shown that the work efficiency of employees has a moderate relationship. Based on the T test, conclusions were obtained if there was a positive impact and archive management had a major impact on employee work efficiency
The Influence of Organizational Culture on Employee Performance
Workers will face difficulties in achieving company standards without the existence of a positive organizational culture. A strong organizational culture has a huge impact on performance, creating high motivation, a positive environment, creativity, and work-life balance. This not only improves performance, but also contributes to employee productivity and overall well-being. The purpose of this study is to assess the impact of organizational culture on employee performance. The method used is descriptive research with a quantitative approach. In order to achieve the objectives of this research, the data collection method is carried out through observation, questionnaire, and documentation activities. The research sample involved 66 people, with a sampling technique using the saturated sample method. The collected information was then evaluated by applying descriptive data analysis methods, validity and reliability tests, data normality tests, product moment correlation analysis, determinant coefficients, and simple linear regression analysis. The purpose of this analysis is to assess the impact of organizational culture on employee performance at the KMP LAN Makassar Center. The results showed that the overall organizational culture indicators were rated "excellent," and the overall employee performance indicators also showed "excellent" ratings. According to the results of the product moment correlation test, a significant relationship was found between the two variables. The determination coefficient indicates that the organizational culture variable (X) affects the employee performance variable (Y). A simple linear regression evaluation shows that organizational culture has a real impact on employee performance at the KMP LAN Makassar Center Office.
Professionalism of Employee Work at the Public Works and Spatial Planning Office of Gowa Regency
In a digital era like this that has a big impact on implementing work professionalism, it is necessary to organize apparatus resources that not only understand work but are also able to use digital well. This study aims to find out the picture of the professionalism of employees in the PUPR Secretariat of Gowa Regency. This research is descriptive by using qualitative methods and approaches to find out the picture of the professionalism of the work of employees in the PUPR secretariat of Gowa Regency. The number of informants in this study is 3 people, namely 1 Head of Service, and 2 from the Head of Sub-Division. The data collection techniques used are observation methods, interview methods, and documentation methods. The data analysis technique in this study uses data collection techniques, condensation, data presentation, and conclusion drawing funds. The results of this study show that the professionalism of employees at the Public Works and Spatial Planning Office of Gowa Regency is in the "Good" category, this can be seen in each dimension, namely indicators of employee skills, it is good to see from employees who have skills that help their work process such as communication skills, governance skills in working creatively and innovatively. Competency indicators are good as evidenced by the existence of training on knowledge in doing work and competence in running software such as Microsoft Word and Excel. The indicator of employee loyalty is good, as evidenced by the cooperation between employees and leaders is good without any distinction so that employees are loyal to their agencies.
Quality of Academic Services in the Academic Administration Section
Service quality is the key to the success of performance in an organization. This study aims to determine the Quality of Academic Services in the Academic Administration Section of the Postgraduate Program of the State University of Makassar. To achieve this goal, the researcher determined 10 (Ten) informants with the type of research and the approach used was qualitative descriptive. Data collection is used through observation, interview and documentation techniques. The results of the study show that using data analysis techniques consisting of data collection, data reduction, data presentation, and conclusion drawn. The quality of academic services in the Academic Administration Section of the Postgraduate Program of the State University of Makassar, The results of the study show that the quality of academic services in the Academic Administration Section of the Postgraduate Program of the State University of Makassar is not good because it is not in accordance with the number of employees needed in serving the number of students who need services, for example there are 3 employees so that the quality of service is not good. Therefore, judging from several indicators, namely direct evidence is still inadequate, where the capabilities possessed by employees and the condition of facilities and infrastructure are enough to support the provision of services. Reliability shows that it is good enough, this is seen as appropriate in completing documents, providing information to students accurately and reliably. Responsiveness is good, such as providing services quickly, appropriately and responsively in responding to student desires. The guarantee is still not good because there are still students who complain about the behavior of employees in providing services. Empathy is still not good because there are still students who feel that they are treated differently when receiving services
Employee Performance Effectiveness at the Makassar State Administrative Court Office
Effectiveness is the relationship between output and goals or it can also be said to be a measure of how far the level of output is, effectiveness is also often used to measure the success achieved by organizations or companies related to planned programs. Employee effectiveness is a key factor in ensuring the smoothness and quality of legal services provided. This study is qualitative descriptive research that aims to find out the picture of the effectiveness of employee performance at the Makassar State Administrative Court office. The data collection technique uses observation, interview, and documentation. The data analysis technique in this study uses data condensation techniques, data presentation, conclusion and verification. The results of the study show that the effectiveness of employee performance at the Makassar State Administrative Court office, seen as a whole, is good and effective. This can be seen from the fulfillment of the eight performance indicators, namely work quality, efficiency, work discipline, initiative, precision, leadership, honesty, and creativity. In an organization or agency, it can run well if employees understand their duties and responsibilities so that the services provided to the community can run well. Employees are a very important resource because employees are one of the elements of the apparatus that institutionally become part of government management to carry out their main tasks and functions in government, development, and service to the community. Services to the community by the government in all fields.
The Influence of Teachers' Pedagogic Competence on Student Learning Activity
Student activity during the teaching and learning process is one of the indicators of students' desire or motivation to learn. One of the factors that affects learning activity is the pedagogic competence factor of teachers. This study aims to find out the picture of teachers' pedagogic competence and the picture of student learning activity as well as to analyze the influence of teachers' pedagogic competence on the learning activity of grade XI students of SMA Negeri 7 Sinjai. This study uses a quantitative method with an associative research type. The population in this study is 154 grade XI students with a sample of 77 students. Data collection was carried out by observation, questionnaire, and documentation techniques. The data analysis techniques in this study use descriptive statistical analysis and inferential statistical analysis. The results of the study show that the pedagogic competence of teachers is classified as good. Students' learning activity is classified as good. The results of hypothesis testing show that there is a positive and significant influence of teachers' pedagogic competence on the learning activity of grade XI students of SMA Negeri 7 Sinjai
The Influence of the Learning Environment on Student Motivation
A learning environment is a diverse platform where users interact with each other and learn something new. In order for the growth and development of students to be carried out effectively and efficiently and for the goals to be fully achieved, an ideal learning environment must be built and maintained. If there is a good teaching and learning environment, students will be more interested in following the learning steps. The purpose of this study is to study how college students learn affects their motivation to learn. This quantitative study shows cause and effect. A simple random sample method was used to select 53 subjects in this study. Questionnaires, observations, and documentation are data collection methods. Descriptive data analysis and inferential statistical analysis were used. The results show that the learning environment in the Office Administration Study Program, Faculty of Social Sciences and Law, State University of Makassar is in the fairly good category with three indicators: family environment, school or campus environment, and community environment. The existence of desire and desire to succeed are six indicators that show that learning motivation is in the "Quite High" category. Students must have motivation and need for learning, future ideals and expectations, awards, engaging activities, and a conducive learning environment. The relationship between variables is strong, according to the results of the product moment correlation test. In addition, according to the results of a simple linear regression analysis, the learning environment has a positive and significant effect on students' learning motivation.